HR Specialist

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Related roles: Human Resources Specialist, HR Generalist, HR Coordinator, HR Analyst, Human Resources Representative, Talent Acquisition Specialist, Corporate Recruiter, Recruiter, Recruiting Coordinator, Employment Representative, Staffing Specialist, Personnel Specialist

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Similar Titles

Human Resources Specialist, HR Generalist, HR Coordinator, HR Analyst, Human Resources Representative, Talent Acquisition Specialist, Corporate Recruiter, Recruiter, Recruiting Coordinator, Employment Representative, Staffing Specialist, Personnel Specialist

Job Description

Behind every great team is someone who helped each person find the job, learn the ropes, understand the benefits, and feel like they belong. That someone is often a human resources specialist. HR specialists are the people who connect organizations with talent and help employees succeed once they arrive, from the first phone interview to the first day on the job and beyond.

Human resources specialists recruit, screen, interview, and help place workers in a company or organization. Many focus on recruiting and hiring, working with managers to understand who they need and then searching for, contacting, and evaluating candidates. Others take a broader role as generalists, answering employee questions about policies, helping with benefits and onboarding, supporting training, and making sure the organization follows employment laws. Some work in-house for a single employer, while others work for staffing agencies that fill roles for many different clients.

HR specialists use applicant tracking systems, HR information systems, professional networking sites, video interviewing tools, spreadsheets, and the phone to do their work. The role matters because the people an organization hires and supports shape everything it does. A thoughtful HR specialist helps managers hire fairly, helps job seekers find work that fits, and helps employees feel supported in their careers.

Rewarding Aspects of Career
  • Helping people find jobs that change their lives and their families' futures
  • Matching talented people with the teams that need them
  • Seeing how every part of an organization works together
  • Building a career in a field that is useful in nearly every industry

“You get to help people find jobs that they might not have found otherwise without you. They usually have been out of the job search process for a long time and they don’t know the market. They want to make a move or are looking for a job and you get to make it happen for them.” Ryan Woo, Recruiter, DeNA Agency

"The most rewarding aspect of my career is helping people find their dream jobs! I also enjoy finding the right fit for the variety of hiring managers that I work with. As a recruiter, I get a broad view of an organization and I get to see how all the different departments interact with each other. 

My favorite part of my job is being the face of the company, marketing the culture to the candidates, and keeping a pulse on all that is going on with the company that I work for. " Anna Raghavan, Recruiter, Beachbody

The Inside Scoop
Job Responsibilities

Working Schedule

Most HR specialists work full-time in offices, with many employers offering hybrid or remote options. The usual day follows regular business hours, but recruiters and staffing agency professionals may start early or stay late to reach candidates and hiring managers, especially when a hiring push is underway. Schedules can speed up during busy hiring seasons, benefits enrollment periods, or whenever a sensitive employee issue needs attention. Some HR specialists travel to job fairs, college campuses, and other company locations. They work for companies of all sizes, government agencies, schools, hospitals, nonprofits, and staffing agencies.

Typical Duties

  • Meeting with hiring managers to learn what skills and personality a new teammate needs
  • Writing job postings and sharing them on job boards, social media, and campus sites
  • Searching for candidates and reaching out to people who might be a great fit
  • Reviewing applications and screening candidates by phone or video
  • Interviewing applicants about their experience, education, and skills
  • Contacting references and managing background and employment checks
  • Explaining job details, pay, benefits, and working conditions to candidates
  • Coordinating interviews and keeping candidates informed throughout the process
  • Helping make job offers and negotiating the details
  • Running or supporting new employee orientation and onboarding
  • Keeping accurate employee and applicant records
  • Making sure hiring and HR practices follow federal, state, and local laws

Additional Responsibilities

  • Answering employee questions about policies, benefits, leave, and pay
  • Supporting benefits enrollment and payroll with the right teams
  • Helping resolve workplace concerns and conflicts fairly and confidentially
  • Organizing training, workshops, and employee events
  • Planning and attending job fairs, college recruiting events, and community outreach
  • Tracking hiring data, such as how long it takes to fill a job, and sharing results with leaders
  • Working with managers on job descriptions, performance reviews, and promotions
  • Keeping up with employment law changes and best practices

"I typically start the day off by checking emails and then going into our Applicant Tracking System to check the list of new applicants for our open positions. I then meet with the hiring managers for any upcoming open roles to get a general sense of what they are looking for in an ideal candidate (in terms of skills and culture fit). After this, I start using various sourcing channels to find the right candidate and then I reach out to them to sell the role to them. I am also in charge of making offers and salary negotiations. I have also done onboarding and orientation in my prior roles." Anna Raghavan, Recruiter, Beachbody

Day in the Life

An HR specialist's morning often begins with email and a look at the hiring and employee requests that arrived overnight. Which jobs are open? Which candidates are waiting for an answer? Is anyone starting this week who needs a laptop, a badge, and a warm welcome? A quick team check-in sets the priorities, and then it is time for the first calls and messages of the day.

Midday is usually people time. The HR specialist might screen a candidate over video, meet with a hiring manager to refine a job description, or walk a new employee through their benefits options. They listen closely and ask good questions, then follow up with clear next steps. When employees come with concerns, the HR specialist listens with care and keeps private information private.

The afternoon is for follow-through. That can mean scheduling interviews, updating records in the HR system, writing an offer letter, checking references, or preparing for a campus recruiting event. HR specialists often balance lots of small tasks, so staying organized is essential. Every message, form, and date matters, and each one affects a real person's experience at work. Recruiters in the field describe their days in their own words.

"I typically start the day off by checking emails and then going into our Applicant Tracking System to check the list of new applicants for our open positions. I then meet with the hiring managers for any upcoming open roles to get a general sense of what they are looking for in an ideal candidate (in terms of skills and culture fit). After this, I start using various sourcing channels to find the right candidate and then I reach out to them to sell the role to them. I am also in charge of making offers and salary negotiations. I have also done onboarding and orientation in my prior roles." Anna Raghavan, Recruiter, Beachbody

Skills Needed on the Job

Soft Skills

  • Clear, friendly communication in conversations, interviews, and writing
  • Active listening to understand what candidates, managers, and employees really need
  • Fairness and good judgment when making decisions about people
  • Discretion and the ability to keep sensitive information confidential
  • Organization and time management across many openings and deadlines
  • Relationship-building with hiring managers, candidates, and coworkers
  • Persuasion and the ability to explain why a job or company is a great opportunity
  • Empathy, especially during difficult conversations
  • Problem-solving and critical thinking
  • Attention to detail in records, offers, and legal paperwork
  • Adaptability when hiring needs change quickly
  • Professionalism and a positive attitude

Technical Skills

  • Applicant tracking systems for managing candidates and job openings
  • HR information systems for employee records, payroll, and benefits, such as Workday, ADP, and UKG
  • Professional networking and job sites, such as LinkedIn and Indeed, for finding candidates
  • Spreadsheet and data skills for tracking hiring results and employee trends
  • Interviewing methods such as structured and behavioral interviewing
  • Knowledge of employment laws, including equal opportunity, wage and hour, leave, and workplace safety rules
  • Writing job descriptions, offer letters, and clear policy explanations
  • Basic understanding of benefits, compensation, and payroll
  • Video conferencing and scheduling tools
  • Awareness of how to use AI hiring tools responsibly and fairly
Different types of HR specialists
  • Recruiter or Talent Acquisition Specialist: Finds, screens, and interviews candidates and helps managers hire the right people
  • Recruiting Coordinator: Schedules interviews, manages candidate communication, and keeps the hiring process running smoothly
  • Staffing Agency Recruiter: Fills jobs for many client companies and matches candidates to a variety of employers
  • Account Manager (Staffing): Builds relationships with client companies, finds new business, and places candidates with those companies
  • HR Generalist: Handles a bit of everything, including hiring, employee questions, benefits, training, and policies
  • Employee Relations Specialist: Helps resolve workplace concerns and supports positive relationships among employees and managers
  • Benefits and Compensation Specialist: Manages employee benefits, pay structures, and related questions
  • Labor Relations Specialist: Helps interpret and administer union contracts, handles grievances, and supports negotiations
Different Types of Organizations
  • Corporate HR departments in companies of all sizes
  • Staffing and executive search firms
  • Recruiting agencies focused on one industry, such as gaming, healthcare, or technology
  • Hospitals and healthcare systems
  • School districts, colleges, and universities
  • Federal, state, and local government agencies
  • Nonprofit organizations and associations
  • Retail, restaurant, and hospitality companies
  • Manufacturing and construction companies
  • Banks and financial services companies
  • Technology and entertainment companies
  • HR consulting firms and professional employer organizations
Expectations and Sacrifices

HR work sits at the center of many people's lives, which makes it meaningful and sometimes emotionally demanding. HR specialists deliver good news, like job offers and promotions, but they also handle hard news, such as policy violations, layoffs, and complaints. They must stay fair, calm, and confidential, even when people are upset. Learning to balance the needs of employees and employers takes patience and good judgment.

Agency recruiters often work with targets, such as a number of placements each month, which can add pressure. In-house HR specialists tend to have steadier hiring goals but may juggle many different responsibilities. It is smart to research any staffing agency before you join, to make sure it has solid clients and a good reputation. Travel to job fairs and campuses is part of some roles. Early-career jobs often involve a lot of administrative work, such as scheduling and paperwork, before moving into more strategic projects.

The rewards are steady and personal. HR specialists build skills in communication, law, data, and leadership that apply to many industries. They get to see people take big steps, like landing a first job or being promoted, and they help build healthier workplaces. People who thrive here enjoy people, stay organized, and care about doing the right thing.

Current Trends
  • Online job sites and professional networks have changed recruiting, so HR specialists must add value beyond posting a job
  • Artificial intelligence helps with sourcing, scheduling, and screening, but laws and best practices require careful, fair, and human-reviewed use
  • Hiring based on skills and experience, not just degrees, is growing in many industries
  • Remote and hybrid work expand the pool of candidates and change how teams connect
  • Pay transparency rules in many places are changing how employers talk about compensation
  • Employers focus on the candidate experience, since applicants share their experiences online
  • People analytics and data are used to understand hiring, retention, and employee satisfaction
  • Employee well-being, flexibility, and mental health support are bigger parts of HR work
  • Efforts to build inclusive, fair workplaces continue to evolve with new laws and expectations
  • Employers are paying more attention to developing and promoting current employees, not just hiring new ones
What kind of things did people in this career enjoy doing when they were younger…

Many HR specialists were the kids everyone talked to: the friend who knew everyone, the student who introduced new classmates, or the organizer who figured out who should do what on a group project. They enjoyed listening to people, learning what made each person tick, and helping friends find their place on teams and in clubs.

Others had interests that seem unrelated at first, like sports, acting, travel, or public speaking, but each built the people skills they use today. Teamwork in a sport, confidence from a stage, or planning a trip all feed the same skills: communicating, adapting, and working well with different personalities. Some had hands-on hobbies too, and one HR leader shares what they enjoyed below.

"This varies from person to person, but speaking for me, I really enjoyed building things (model cars, Lego cities and homes, etc.). I also enjoyed playing video games with friends." Javay Walton, Senior Manager, Diversity Equity & Inclusion and Corporate Recruiting, Vituity

Education and Training Needed

Many HR specialists have a bachelor's degree in human resources, business administration, psychology, communications, or a related field. Some enter the field with an associate degree or with experience from customer service, administrative, or sales roles, and a degree often helps you compete for better jobs and move up faster. Strong writing, speaking, and organizational skills matter just as much as the major, and internships are a great way to get started.

Students can take courses in relevant subjects such as:

  • Human Resource Management
  • Organizational Behavior and Psychology
  • Business Communication
  • Employment Law
  • Recruiting and Selection
  • Compensation and Benefits
  • Training and Development
  • Statistics and Data Analysis
  • Accounting and Business Fundamentals
  • Labor Relations and Negotiation

Professional certifications can help you stand out. The Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) for people doing general HR work and the SHRM Senior Certified Professional (SHRM-SCP) for those with at least three years in strategic-level HR work, and it welcomes students and early-career professionals who are preparing for HR roles. HR Certification Institute (HRCI) offers the Associate Professional in Human Resources (aPHR) for people starting out, along with the Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), and versions for California (PHRca) and for global or international use (such as GPHR). PHR and SPHR require a combination of education and professional HR experience, so look at the rules early to plan ahead. Specialists in pay or training can also look into credentials from WorldatWork, such as the Certified Compensation Professional, or from the Association for Talent Development.

Hands-on experience is the best preparation. Internships, part-time work in customer service or administration, volunteer recruiting, and student organizations all build real skills. Short courses at community colleges or online can help you learn software or a specific area, such as employment law or interviewing, and most HR specialists keep learning through professional groups and training throughout their careers.

Things to do in High School and College
  • Take classes in English, communications, psychology, business, math, and speech
  • Practice listening, interviewing, and phone and email manners by working in customer service, retail, or a school office
  • Join clubs, student government, or sports teams where you can work with people and lead projects
  • Learn about employment laws, workers' rights, and how fair hiring works
  • Look for part-time jobs or volunteer roles in office support, customer service, or HR departments
  • Try out an HR or recruiting internship, even if the work starts out administrative
  • Find professional groups, such as local SHRM chapters, and attend a meeting or event
  • Learn spreadsheets and presentation tools, and try out common HR software if your school offers it
  • Decide what kind of HR work interests you, such as recruiting, benefits, training, or working with a union
  • Consider where you want to work, such as a company, a hospital, a school, a government agency, or a staffing firm
  • Follow HR news from sources like HR Magazine, HR Dive, and professional blogs

"Begin your search for college early and the major you want to study. Time management skills are underestimated during the high school and college years but are essential in any industry. Be on time – for classes, with projects, with preparing for tests/exams. Take advantage of advanced classes in high school or student life organizations in college. Seek out internship opportunities – a misconception is that your professional experience starts after college. No, it starts now!" Javay Walton, Senior Manager, Diversity Equity & Inclusion and Corporate Recruiting, Vituity

"Internships are important. It would be ideal for someone to find an internship within the HR and Talent Acquisition fields. There are several listings on Indeed and LinkedIn for Internships in the Recruiting fields. Although these internship and volunteer opportunities are highly administrative int he beginning, it is always good to get your foot in the door and talk to people within the organization so that you can get a better idea of the Recruiting industry." Anna Raghavan, Recruiter, Beachbody

THINGS TO LOOK FOR IN AN EDUCATION AND TRAINING PROGRAM
  • Strong human resources, business, psychology, or organizational leadership programs
  • Courses in employment law, recruiting, compensation, and workplace behavior
  • Internship and co-op programs with local employers and staffing firms
  • Faculty with real HR or recruiting experience
  • A student chapter of SHRM or another HR organization
  • Programs aligned with SHRM's curriculum guidelines, which can prepare you for certification
  • Career services that help with resumes, interviews, and employer connections
  • Alumni who work in HR and are willing to mentor
  • Hands-on practice with applicant tracking and HR information systems
  • Classes in data analysis and people analytics
  • Flexible options such as in-person, online, evening, or hybrid classes
  • Community colleges or short courses that let you try HR before committing to a longer program
Typical Roadmap
HR Specialist roadmap gif
How to Land your 1st job
  • Complete at least one internship in HR, recruiting, or a people-focused role before you graduate
  • Apply for entry-level jobs such as recruiting coordinator, HR assistant, HR coordinator, or sourcer
  • Look at both in-house HR departments and staffing or recruiting agencies, since each offers different experiences
  • Build connections through part-time jobs, volunteering, and professional groups, which can lead to references and job offers
  • Tell your network when you are about to finish school or look for a new job
  • Use your school's career center to polish your resume, practice interviewing, and find openings
  • Make your resume clear, error-free, and full of details, such as the number of people you helped or events you organized
  • Keep your LinkedIn profile current, and share or write short posts about HR topics you are learning
  • Search job boards such as Indeed, LinkedIn, and Glassdoor, and company career pages
  • Ask people for permission before listing them as references
  • Practice common HR interview questions and mock interviews so you can show confidence and good judgment
  • Be open to moving to where HR jobs are, since large cities and business hubs often have more openings

"Besides applying online, networking, and using connections to get a job, it is important to read up on the company and the job description carefully. This way, you can tailor your experiences to relate with the job requirements. This will show employers that you have done your research and that you are looking for a long term career path in the Recruiting field. If you don't have much job experience, you should highlight past volunteer and internship experience. " Anna Raghavan, Recruiter, Beachbody

How to Climb the Ladder
  • Be outgoing, proactive, and willing to take initiative, because these traits stand out in HR
  • Master the core skills first, such as interviewing, employment law, and HR software
  • Earn a professional certification, such as SHRM-CP or PHR, when you qualify
  • Choose a specialty, such as talent acquisition, benefits, compensation, employee relations, or HR analytics
  • Learn the business, since HR leaders earn trust by understanding how the company makes money and what its teams need
  • In staffing, grow from recruiter to account manager by building relationships with client companies and finding new business
  • Seek mentors and join professional groups to learn from experienced HR leaders
  • Move toward senior specialist, manager, HR business partner, or director roles as you take on bigger responsibilities
Recommended Resources

Websites

  • Society for Human Resource Management - shrm.org
  • HR Certification Institute - hrci.org
  • WorldatWork - worldatwork.org
  • Association for Talent Development - td.org
  • National Association of Colleges and Employers - naceweb.org
  • College and University Professional Association for Human Resources - cupahr.org
  • Public Sector HR Association - pshra.org
  • Labor and Employment Relations Association - leraweb.org
  • American Payroll Association - payroll.org
  • U.S. Equal Employment Opportunity Commission - eeoc.gov
  • U.S. Department of Labor - dol.gov
  • HR Dive - hrdive.com
  • Human Resource Executive - hrexecutive.com
  • ERE Media - ere.net

Books

  • The Essential HR Handbook by Sharon Armstrong and Barbara Mitchell
  • The Big Book of HR by Barbara Mitchell and Cornelia Gamlem
  • Human Resources Kit For Dummies by Andrea Butcher
  • Work Rules! by Laszlo Bock
  • Who: The A Method for Hiring by Geoff Smart and Randy Street
Plan B Careers

If HR isn't the right fit, your people skills, organization, and fairness apply to many related careers.

  • Training and Development Specialist
  • Compensation and Benefits Analyst
  • Labor Relations Specialist
  • Staffing Agency Account Manager
  • Career Counselor
  • Payroll Specialist
  • Organizational Development Consultant
  • Diversity and Inclusion Specialist
  • Administrative Services Manager
  • Sales Representative
Words of Advice

“Each agency has a different industry focus. Make sure it’s an industry you care about. My agency focuses on placing talent in the gaming industry. I have always loved playing games. If you are working for an industry you are passionate about, you will enjoy it and perform better at your job.” Ryan Woo, Recruiter, DeNA Agency

"Be Hungry - take advantage of building professional networks and opportunities. Be Humble - remember it is a small world and you never know who knows who and might be able to provide you with a job opportunity in the future, so always be respectful. Be the hardest working person in the room – you may have to make sacrifices (personal and professional) along the way, but never compromise your self-dignity or self-worth!" Javay Walton, Senior Manager, Diversity Equity & Inclusion and Corporate Recruiting, Vituity

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